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1) You must obtain an RMA number from ABELL before returning any material.
2) Please fill out all the information which should be done by customer. (In the packing list: one unit/part per line), and then send to ABELL’s service team by email or fax.
3) This form will be returned to you by email or fax with an RMA number after verification.
4) Please pack the completed form together with unit(s)/part(s) when return them. If fail to do this, the material may not be acceptable.
5) Please send the unit(s)/part(s) to the address indicated in Return Information.
6) Inform ABELL’s engineer(s) of the tracking number along with the completed RMA form after dispatch, ABELL will deliver the repaired materials as soon as possible.
Please find the RMA Form in "Download".